Beauty Central Gold Coast

Lifetime Business Advertising Membership – Terms & Conditions

Effective Date: 21 November 2026

Welcome to Beauty Central Gold Coast.

These Terms and Conditions govern the purchase and use of our Lifetime Business Advertising Membership and associated advertising services.

By purchasing a membership, you acknowledge that you have read, understood and agreed to these Terms and Conditions.

1. Membership Overview

Beauty Central Gold Coast provides an online advertising community designed to connect local beauty industry businesses with potential clients.

Our Lifetime Business Advertising Membership provides ongoing advertising privileges across Beauty Central's social media platforms for a single, upfront payment.

Membership is valid for the operational lifetime of Beauty Central's advertising platform, subject to these Terms and Conditions.

Memberships are issued to the registered individual or business and cannot be sold, transferred or shared without prior written approval.

2. Membership Inclusions

An active Lifetime Business Advertising Membership includes:

Pre-approved business advertising privileges, subject to community guidelines.
A Top Voice badge, where supported by the relevant platform.
Permission to publish business advertisements, promotions, specials and appointment availability.
Permission to advertise relevant services in response to client posts and enquiries.
Opportunities for Beauty Central to share member business content on Instagram, where practicable and at our discretion.

Membership does not include a listing in an online business directory.

Beauty Central reserves the right to make reasonable changes to membership features and advertising processes where required for operational, technical, legal or platform-related reasons.

3. Self-Managed Advertising and No Guarantee of Results

Members are responsible for creating, publishing and managing their own business advertisements.

Beauty Central provides access to advertising opportunities but does not undertake to create advertisements, publish content on behalf of members or manage individual advertising campaigns.

Members are responsible for monitoring relevant client enquiries and responding to potential customers.

Beauty Central makes no guarantees regarding:

The number of people who will view or engage with advertisements.
Customer enquiries, leads or recommendations.
Appointment bookings or sales.
Business revenue, profitability or growth.
Advertising reach, visibility or performance.

Advertising results depend on factors outside Beauty Central's control, including customer demand, member activity, content quality and third-party platform algorithms.

Purchasing a membership does not guarantee any particular commercial outcome.

4. Membership Fees and Payment Authorisation

The Lifetime Business Advertising Membership requires one upfront payment of the advertised purchase price.

By completing checkout, purchasers expressly authorise Beauty Central to charge their selected payment method for the displayed amount.

Lifetime Membership is a one-off purchase. There are no recurring subscription payments, automatic renewals or ongoing membership fees.

A tax invoice will be provided following purchase.

Members are responsible for providing accurate billing and business information.

5. Membership Registration and Activation

Members must provide accurate registration information, including their name, business name, contact details and the social media profile associated with their advertising access.

Membership advertising privileges will ordinarily be activated within two hours of successful registration and payment.

This timeframe is an operational target and may be affected by technical difficulties, platform restrictions, incomplete registration information or circumstances outside Beauty Central's reasonable control.

Members will receive a confirmation email containing membership information and guidance on using their advertising privileges.

Members are responsible for ensuring their supplied social media details are correct and that their accounts are eligible to participate in the relevant Beauty Central communities.

6. Definition of Lifetime Membership

Lifetime Membership means membership for the operational lifetime of Beauty Central's advertising platform, not the lifetime of the purchaser.

Beauty Central does not guarantee that its advertising services, business operations or third-party platforms will remain operational indefinitely.

Membership remains valid while Beauty Central continues to operate and provide its relevant advertising services, unless suspended or terminated in accordance with these Terms and Conditions.

7. Third-Party Platforms and Service Availability

Beauty Central's advertising services are primarily delivered through social media platforms operated by Meta, including Facebook and Instagram.

These platforms are independently owned and controlled.

Beauty Central does not control their policies, algorithms, security systems, technical infrastructure, moderation decisions or continued availability.

Members acknowledge that advertising privileges may be affected by:

Changes to Meta's policies, rules or platform functionality.
Restrictions on advertising, posting or community participation.
Removal or discontinuation of pre-approved posting privileges or badges.
Suspension, deletion or closure of Beauty Central's social media accounts or communities.
Hacking, security breaches or unauthorised account access.
Technical outages, platform failures or permanent service discontinuation.
Other circumstances outside Beauty Central's reasonable control.

Beauty Central will take reasonable steps, where practicable, to restore affected services or identify suitable alternatives.

Temporary outages or minor functionality changes will not automatically terminate membership agreements.

8. Permanent Platform Closure and Refund Policy

Beauty Central reserves the right to permanently discontinue its advertising services where continued operation becomes impracticable, commercially unviable or impossible, including where third-party platform changes prevent the continued delivery of advertising privileges.

If Beauty Central permanently closes, ceases providing advertising services or permanently loses access to the platforms required to operate its advertising community, affected membership agreements may be terminated.

NO VOLUNTARY REFUNDS UPON FUTURE PLATFORM CLOSURE

Members expressly acknowledge that their membership fee purchases access for the operational lifetime of Beauty Central's advertising platform, which may be shorter than their own lifetime.

If Beauty Central permanently closes or its advertising platform permanently ceases operating in the future, membership access will end and Beauty Central will not offer voluntary refunds, partial refunds or prorated refunds for unused membership periods.

This condition is disclosed before purchase and forms part of the membership agreement.

Nothing in this section excludes, restricts or modifies any refund, compensation or other remedy that must be provided under Australian Consumer Law.

9. Acceptable Advertising and Member Conduct

All advertising must be lawful, accurate, professional, appropriate and compliant with Beauty Central's community guidelines.

Members must not engage in:

False, misleading or deceptive advertising.
Fraudulent or unlawful business activity.
Advertising illegal, unsafe or prohibited products or services.
Promotion of services without required qualifications, registrations or licences.
Harassment, bullying, threats, discrimination or abusive behaviour.
Spam, excessive repetitive posting or unsolicited commercial messaging.
Impersonation or misrepresentation of business credentials.
Publishing private information without appropriate authority.
Copyright, trademark or intellectual property infringement.
Advertising that may compromise client safety or consumer rights.
Attempts to bypass moderation or platform restrictions.
Sharing or transferring advertising privileges to unauthorised individuals or businesses.

Members are solely responsible for their own advertising content, professional services, qualifications, insurance, customer interactions and legal compliance.

10. Suspension and Termination of Membership

Beauty Central reserves the right to suspend, restrict or permanently terminate membership privileges where there are reasonable grounds to believe a member has breached these Terms and Conditions or engaged in inappropriate, unsafe, unlawful or harmful conduct.

Immediate suspension may occur where necessary to address serious safety, security, legal or fraudulent concerns.

For less serious breaches, Beauty Central may provide a warning or reasonable opportunity to remedy the issue.

Beauty Central may remove advertising content that breaches its guidelines or applicable law.

Members whose access is terminated because of serious or repeated misconduct are not automatically entitled to a refund.

Any refund entitlement will be assessed according to the circumstances and applicable law.

11. Voluntary Cancellation and Refund Requests

Members may request cancellation by contacting Beauty Central through the official website contact form or designated business email.

As Lifetime Membership is a one-off purchase, there are no recurring subscription payments to cancel.

Voluntary cancellation will result in the termination of membership advertising privileges.

Change-of-mind refunds are not ordinarily offered once membership access has been activated.

Refund requests must include sufficient information to identify the relevant transaction and membership account.

Beauty Central will assess refund requests fairly and provide refunds or other remedies where required by Australian Consumer Law.

12. Payment Disputes and Chargebacks

Members are encouraged to contact Beauty Central directly regarding billing concerns, membership access, refunds or suspected unauthorised transactions.

Beauty Central will investigate genuine complaints and endeavour to resolve concerns promptly.

Members retain their lawful rights to initiate payment disputes or chargebacks through their financial institution.

Where a transaction is disputed, Beauty Central reserves the right to contest the dispute and provide relevant evidence to payment processors, banks or authorised dispute resolution bodies.

Evidence may include:

Membership registration details.
Checkout records and payment authorisation.
The Terms and Conditions accepted at the time of purchase.
Membership activation and access records.
Dated advertising activity and platform participation.
Correspondence concerning membership services.
Cancellation, complaint and refund records.
Records of any membership suspension or termination.

Beauty Central may seek recovery of substantiated financial losses, unpaid amounts or dispute-related costs where legally recoverable.

Nothing in these Terms restricts a member's lawful right to dispute a transaction or seek a statutory remedy.

13. Privacy and Personal Information

Beauty Central collects personal and business information reasonably necessary to provide and administer membership services.

This may include:

Member names and contact details.
Business names, locations and service categories.
Social media profile information.
Membership registration and activation records.
Transaction details and payment references.
Advertising activity and membership correspondence.
Information relating to complaints, disputes or suspected misuse.

Information may be used to administer memberships, provide advertising privileges, communicate service updates, maintain records, investigate complaints and payment disputes, prevent misuse and comply with legal obligations.

Where reasonably necessary and legally permitted, information may be disclosed to payment processors, website service providers, social media platforms, professional advisers, financial institutions, regulators or relevant authorities.

Beauty Central takes reasonable steps to protect personal information from misuse, loss and unauthorised access or disclosure.

Members may contact Beauty Central to request access to or correction of their personal information.

Personal information will be retained for as long as reasonably necessary for legitimate business purposes and applicable legal obligations.

14. Advertising Content and Intellectual Property

Members retain ownership of their original advertising content.

By providing content to Beauty Central for promotional purposes, members grant Beauty Central a non-exclusive, royalty-free licence to display, reproduce and share that content in connection with the advertising services and promotion of the member's business.

Members warrant that they hold the necessary rights and permissions for all content submitted, including photographs, logos, branding, testimonials and images of individuals.

Beauty Central may remove content that breaches these Terms, third-party platform requirements or applicable law.

15. Responsibility and Limitation of Liability

Beauty Central provides advertising access and opportunities but does not independently verify or endorse every business, service or claim advertised by members.

Beauty Central is not a party to transactions between advertising members and their customers.

Members remain responsible for their own business activities, customer relationships, professional obligations, insurance and legal compliance.

To the extent permitted by law, Beauty Central is not responsible for losses arising solely from a member's business performance, lack of customer enquiries, third-party platform algorithms or actions of unrelated third parties.

Nothing in these Terms excludes, restricts or modifies any rights, guarantees or remedies that cannot lawfully be excluded under Australian Consumer Law.

16. Changes to Membership Services and Terms

Beauty Central may make reasonable changes to its advertising processes, platform features, community guidelines and Terms and Conditions to reflect operational, technical, safety or legal requirements.

Where practicable, members will receive reasonable notice of material changes affecting their membership benefits.

Changes will not retrospectively impose additional membership fees or remove statutory rights.

Material changes to purchased services remain subject to applicable consumer protection laws.

17. Complaints and Dispute Resolution

Members should contact Beauty Central in writing regarding concerns about membership access, payments, advertising privileges or other services.

Beauty Central will endeavour to investigate and respond within a reasonable timeframe.

Where a dispute cannot be resolved directly, either party may seek assistance through an appropriate external dispute resolution body, tribunal or court.

These Terms and Conditions are governed by the applicable laws of Queensland, Australia, subject to overriding Australian law.

18. Contact Information

Beauty Central Gold Coast

Website: www.beautycentralgc.com.au

Email: admin@beautycentralgc.com.au

Membership enquiries, cancellation requests, privacy requests and complaints may be submitted through our official website contact form or business email.

19. Customer Acknowledgement and Acceptance

By purchasing a Lifetime Business Advertising Membership, the purchaser acknowledges and agrees that:

The membership requires one upfront payment with no recurring subscription fees.
Membership access is valid for the operational lifetime of Beauty Central's advertising platform.
Advertising is self-managed by the member.
Beauty Central does not guarantee enquiries, bookings, sales or business growth.
Membership access depends on the continued availability and operation of Beauty Central's advertising services.
No voluntary refunds, including partial or prorated refunds, are provided if the platform permanently closes in the future.
Membership may be suspended or terminated for serious or repeated breaches of these Terms.
The purchaser agrees to comply with Beauty Central's advertising and community guidelines.
The purchaser has reviewed and accepted these Terms and Conditions and authorises the displayed one-time membership payment.

All membership conditions remain subject to applicable Australian Consumer Law and other mandatory legal protections.